Frequently asked questions: Shipping

What are the shipping costs?
Currently, for a limited time, we offer our customers free delivery.

What is the delivery time?
We try to process the order as quickly as possible every day to ensure a fast delivery time. The YourLoveChallenge photo album arrives after 2-5 days from the shipping confirmation. Please note that in some cases the delivery time may be delayed up to 4-8 days due to the current high demand and the Corona pandemic.

To which countries do we deliver?
Currently our items are delivered to Germany, Switzerland & Austria.

My package could not be delivered and was returned to you. What should I do?
In this case, please send us an email with the subject "Return" to support@yourlovechallenge.com. We will do our best to process your request as quickly as possible.

Do you have any further questions?
Our support team is available around the clock to answer any questions you may have!